{"id":17964,"date":"2026-05-01T19:56:01","date_gmt":"2026-05-01T19:56:01","guid":{"rendered":"https:\/\/keyease.net\/?page_id=17964"},"modified":"2026-05-04T11:51:50","modified_gmt":"2026-05-04T11:51:50","slug":"politica-de-devolucoes-e-reembolsos","status":"publish","type":"page","link":"https:\/\/keyease.net\/pt\/politica-sui-resi-e-sui-rimborsi\/","title":{"rendered":"Pol\u00edtica de devolu\u00e7\u00e3o e reembolso"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"17964\" class=\"elementor elementor-17964\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84fe931 e-flex e-con-boxed wd-section-disabled e-con e-parent\" data-id=\"84fe931\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cbcd360 elementor-widget elementor-widget-wd_text_block\" data-id=\"cbcd360\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<div class=\"keyease-policy-box\">\n  <h2>Pol\u00edtica de reembolso<\/h2>\n  <p class=\"policy-intro\">\n    Na KeyEase, o nosso objetivo \u00e9 fornecer uma experi\u00eancia de compra segura e transparente para licen\u00e7as de software digital.\n    Por favor, leia atentamente a nossa pol\u00edtica de reembolso antes de concluir a sua encomenda.\n  <\/p>\n\n  <ul class=\"keyease-policy-list\">\n    <li>\n      <strong>Garantia de 30 dias de devolu\u00e7\u00e3o do dinheiro<\/strong>\n      <span>\n        Oferecemos aos clientes uma garantia de reembolso volunt\u00e1rio de 30 dias. O pedido de reembolso deve ser apresentado por escrito no prazo de 30 dias a contar da data de compra.\n      <\/span>\n    <\/li>\n\n    <li>\n      <strong>Condi\u00e7\u00e3o do produto digital<\/strong>\n      <span>\n        Para ser eleg\u00edvel para um reembolso, a chave de licen\u00e7a do produto n\u00e3o deve ter sido activada, utilizada, resgatada ou consumida. Uma vez que uma chave de licen\u00e7a digital tenha sido activada ou utilizada, normalmente n\u00e3o pode ser devolvida.\n      <\/span>\n    <\/li>\n\n    <li>\n      <strong>Problemas de ativa\u00e7\u00e3o<\/strong>\n      <span>\n        Se a chave de licen\u00e7a n\u00e3o funcionar ou se tiver um problema de ativa\u00e7\u00e3o, contacte-nos com uma captura de ecr\u00e3 da mensagem de erro. Analisaremos o caso e forneceremos apoio, uma chave de substitui\u00e7\u00e3o ou um reembolso, se aplic\u00e1vel.\n      <\/span>\n    <\/li>\n\n    <li>\n      <strong>Procedimento e custos de devolu\u00e7\u00e3o<\/strong>\n      <span>\n        Os pedidos de reembolso podem ser enviados por correio eletr\u00f3nico. Uma vez que os nossos produtos s\u00e3o entregues digitalmente, n\u00e3o existem custos de envio de devolu\u00e7\u00f5es f\u00edsicas.\n      <\/span>\n    <\/li>\n\n    <li>\n      <strong>M\u00e9todo de reembolso<\/strong>\n      <span>\n        Os reembolsos aprovados ser\u00e3o emitidos utilizando o m\u00e9todo de pagamento original sempre que poss\u00edvel, incluindo PayPal ou cart\u00e3o de cr\u00e9dito\/d\u00e9bito. Os tempos de processamento podem variar consoante o fornecedor do pagamento.\n      <\/span>\n    <\/li>\n\n    <li>\n      <strong>Reembolso Contacto<\/strong>\n      <span>\n        Correio eletr\u00f3nico: <a href=\"mailto:contact@keyease.net\">contact@keyease.net<\/a>\n      <\/span>\n    <\/li>\n\n    <li>\n      <strong>Informa\u00e7\u00f5es comerciais<\/strong>\n      <span>\n        O KeyEase \u00e9 operado pela NEXT CLOUD LLC.<br>\n        8109 Alexandria Pike Ste 3,<br>\n        Alexandria, Kentucky 41001,<br>\n        Estados Unidos\n      <\/span>\n    <\/li>\n  <\/ul>\n<\/div>\n\n<style>\n.keyease-policy-box {\n  background: #ffffff;\n  border: 1px solid #e6edf5;\n  border-radius: 16px;\n  padding: 32px;\n  max-width: 980px;\n  margin: 0 auto;\n  box-shadow: 0 12px 30px rgba(15, 23, 42, 0.06);\n  font-family: Inter, Arial, sans-serif;\n  color: #1f2937;\n}\n\n.keyease-policy-box h2 {\n  margin: 0 0 12px;\n  font-size: 30px;\n  line-height: 1.2;\n  color: #0b2a55;\n  font-weight: 800;\n}\n\n.keyease-policy-box .policy-intro {\n  margin: 0 0 24px;\n  color: #5f6b7a;\n  font-size: 16px;\n  line-height: 1.7;\n}\n\n.keyease-policy-list {\n  list-style: none;\n  padding: 0;\n  margin: 0;\n  display: grid;\n  gap: 14px;\n}\n\n.keyease-policy-list li {\n  background: #f8fbff;\n  border: 1px solid #e5edf7;\n  border-radius: 12px;\n  padding: 18px 20px;\n}\n\n.keyease-policy-list strong {\n  display: block;\n  color: #0b2a55;\n  font-size: 16px;\n  margin-bottom: 7px;\n}\n\n.keyease-policy-list span {\n  display: block;\n  color: #4b5563;\n  font-size: 15px;\n  line-height: 1.65;\n}\n\n.keyease-policy-list a {\n  color: #0f5bb5;\n  font-weight: 700;\n  text-decoration: none;\n}\n\n.keyease-policy-list a:hover {\n  text-decoration: underline;\n}\n\n@media (max-width: 600px) {\n  .keyease-policy-box {\n    padding: 22px;\n    border-radius: 14px;\n  }\n\n  .keyease-policy-box h2 {\n    font-size: 24px;\n  }\n\n  .keyease-policy-list li {\n    padding: 16px;\n  }\n}\n<\/style>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politica sui resi e rimborsi In caso di problema di attivazione, il cliente pu\u00f2 contattare il supporto per assistenza, sostituzione<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"iawp_total_views":1,"footnotes":""},"class_list":["post-17964","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/keyease.net\/pt\/wp-json\/wp\/v2\/pages\/17964","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/keyease.net\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/keyease.net\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/keyease.net\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/keyease.net\/pt\/wp-json\/wp\/v2\/comments?post=17964"}],"version-history":[{"count":7,"href":"https:\/\/keyease.net\/pt\/wp-json\/wp\/v2\/pages\/17964\/revisions"}],"predecessor-version":[{"id":18046,"href":"https:\/\/keyease.net\/pt\/wp-json\/wp\/v2\/pages\/17964\/revisions\/18046"}],"wp:attachment":[{"href":"https:\/\/keyease.net\/pt\/wp-json\/wp\/v2\/media?parent=17964"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}